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Fix: Inventory
Inventory defines what can be booked and how many of each item exist. Overbooking or missing items usually trace back to quantity or availability flags.
Primary path in the app: /admin/inventory
/admin/inventoryTip
Work in order from top to bottom. If nothing here matches, capture the exact error text, URL, time, and account role, then ask your business owner or Contact with those details.
Item does not appear when booking
- Confirm the item is active and not archived.
- Set a quantity greater than zero; items with no stock cannot be reserved.
An item is oversold for a date
- Check that total quantity matches how many units you actually own.
- Review overlapping bookings for the same item and dates; long rental windows tie up stock across several days.
Note
These articles describe the HoldKit product surface. Hosted behaviour also depends on your deployment environment (database, SMTP, Stripe, and signup flags). Your owner or host can confirm values in .env when a panel says something is not configured.
Important
Never paste live passwords or API keys into public AI chats. Use Settings test buttons or your host’s secure channels only.