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Fix: Payments and Stripe links
Payments surface Stripe links and status from environment configuration. Missing buttons mean missing URLs, not customer charge bugs.
Primary path in the app: /admin/billing
/admin/billingTip
Work in order from top to bottom. If nothing here matches, capture the exact error text, URL, time, and account role, then ask your business owner or Contact with those details.
On this page
No payment or plan buttons
- Ask the business owner to confirm STRIPE_* link environment variables are set on the deployment.
- Reload after deploy; a stale tab can show an old build without the buttons.
A booking was not paid
- Rentals are paid per order — confirm the customer completed checkout, not just held the dates.
- Cross-check the charge in your Stripe dashboard before marking the order paid manually.
Note
These articles describe the HoldKit product surface. Hosted behaviour also depends on your deployment environment (database, SMTP, Stripe, and signup flags). Your owner or host can confirm values in .env when a panel says something is not configured.
Important
Never paste live passwords or API keys into public AI chats. Use Settings test buttons or your host’s secure channels only.